Shipping Options & Info - Customer Service Support

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Customer Service Shipping

Customer Service

Billabong Crew

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SHIPPING

Our customer service is currently very busy and is doing its best to respond to you as quickly as possible. In order to help our team deal efficiently with your request, we advise you to not send us multiple messages. Thank you for your understanding and patience during this period

Free Shipping on all orders for Billabong Crew Loyalty Members.

Delivery Information

MODE	PICK UP POINT	STANDARD DELIVERY	EXPRESS DELIVERY
CARRIER	DPD	DPD	TNT
DELIVERY TIME	5-7 WORKING DAYS	5-7 WORKING DAYS	3-4 WORKING DAYS
COST	PLN. 25	PLN. 25	PLN. 75
FREE DELIVERY ON ORDERS OVER	PLN. 250	PLN. 250	/
LOGGED IN BILLABONG CREW MEMBERS	FREE	FREE	PLN. 75

Please note that the estimated delivery times are based on working days only (Mon – Fri excluding bank holidays).

Any Orders which are placed on a Friday, Saturday, Sunday or a French public holiday shall be processed as of the following Monday or as of the next working day.

Custom - Shipping & Returns: Please allow 5 to 8 weeks to receive your custom product. Each custom product is made specifically to your specifications and as a result, all sales are final. You will be unable to cancel or return your order once it is confirmed.